Rick Broughton, MKS CIO, Talks IT Careers at Bentley

Rick Broughton, CIO at MKS Instruments and a Bentley University graduate, spoke about IT careers at Bentley on Monday November 4th.  The visit was organized by Ric Salvatici as part of the Boston SIM Future Potential of IT initiative.   Bentley Professor Heikki Topi worked with Ric to coordinate   the event.  In all Rick, spoke to over 100 students.  They were a mix of undergraduate and MBA students and included IT majors and students in the Intro to IT class. The first student event was with 100 IT 101 students (mostly freshmen).  Rick took the students through his career and how/why … Read more…

Go Sox! Boston Chapter Bets St. Louis Chapter on Series Outcome!

Here is the official friendly SIM wager for the 2013 Baseball World Series Boston Red Sox versus St. Louis Cardinals: Loser needs to: At SIMposium, a member(s) of the losing chapter must get on the main stage wearing the winning team’s baseball cap and acknowledge to the entire SIM community the winning team (Boston or St. Louis) is the better team. The winning chapter of course gets bragging for at least one year. If Boston loses, they will send the St. Louis SIM Chapter one gallon of their famous New England Clam Chowder. If St. Louis loses, they will send … Read more…

How to be a Better Presenter and Leader

Dr. Nick Morgan spoke at our October monthly meeting last night (10/17) at the Burlington Marriott.  He had 80 Boston SIM leaders on their feet practicing their non-verbal and verbal communications skills.  Nick engaged our group through stories and exercises.  He emphasized the importance of body language demonstrating how your posture and tone can influence the first impression you make when introducing yourself. Nick also emphasized the importance of your voice and its resonance.  He noted that charisma is just focused emotion.  We worked on the type of emotion we wanted to project in conversations.  We also did a great … Read more…

ITSM Lessons for Help Desks

The Help Desk Roundtable met at Acorio in Boston on 9/25.  About 15 help desk managers from Boston-area companies attended.  Matt Hooper, VP Strategy at Acorio, hosted the meeting and presented on gaining business agility through ITSM maturity. The few key things lessons from the Roundtable were: 1) The world of support is changing.  Self-service and automation are definitely focal points for IT Support owners. 2) IT Service Management is growing in desire, but the lack of ITIL clarity is causing adoption to be slow. 3) Operational Excellence and Knowledge Management are critical goals for the coming year.

Paul Scorza Ahold CIO Discusses IT Careers at UMass

Paul Scorza, CIO at Ahold USA and a UMass Amherst graduate, spoke about IT careers at UMass on Monday September 16th.  The visit was organized by Ric Salvatici as part of the Boston SIM Future Potential of IT initiative.   In all Paul, spoke to over 550 students.  They were a mix of undergraduate and MBA students and included IT majors and students in the Intro to IT class.